Gigpro uses the cell phone number as the unique ID for each user/profile. Pros (workers) using the Gigpro platform to work Gigs are required to have connected cell service with the phone number associated with their profile. Gigpro requires this because we will reach out to Pros directly via call or text for the following:

• Orientation calls/texts
• First confirmed Gig calls/texts
• Suspension texts
• Confirmed Gig update call/texts

If Gigpro reaches out to a Pro and their cell service is not connected, the Pro's profile will be deactivated and all confirmed Gigs and Gig applications will be cancelled.

If a Pro does not have access to the cell number associated with their profile, they will be required to create a new profile with their current, connect cell number as Gigpro does not offer account recovery or account merging.