To add or change to ACH(bank account) Billing, see below:

Organizational level ACH

Adding or updating ACH at the organizational level means that all locations in the organization can adopt this payment method. We highly suggest using this level for ACH, especially if you have multiple locations on your account.

1. Login to app.gigpro.com
2. Click Locations
3. Click the pencil icon next to the Organization (If you do not see the pencil icon you are not an Org-level manager and do not have permission to make this change or update)
4. Click the "US Bank Account" Tab
5. Enter the email address you want the receipts to go to
6. Enter the first and last name of the person responsible for the account
7. If you use online banking for this account, you can connect your account via the login credentials by searching for your bank OR
8. To manually enter your account and routing numbers, click "enter bank details manually". See below for more info about manual ACH connection.

To make an Org-level payment method available to a Location

1. Click Locations
2. Click the pencil icon next to the Location whose payment you want to update
3. Click Reset to Org

The location now has the Org level Billing as its Payment Method

Location Level ACH

Adding or updating ACH at the Location level means only this location has this payment method. This is suggested if the Locations in the Org may need to have a different payment method for each one for accounting purposes

1. Login to app.gigpro.com
2. Click Locations
3. Click the pencil icon next to the Location you want to add or update the ACH for
4. Click the "US Bank Account" Tab
5. Enter the email address you want the receipts to go to
6. Enter the first and last name of the person responsible for the account
7. If you use online banking for this account, you can connect your account via the login credentials by searching for your bank OR
8. To manually enter your account and routing numbers, click "enter bank details manually

Manual ACH Connections

If you use the online login credentials, the change is instantaneous. If you use the manual entry, there will be a delay as Stripe will go through the "microtransaction" process and then send you an email to verify the account. During that time, your current payment method (if you have one) will stay as the payment method, but once the ACH is verified, it will take precedence. 

The manual entry process takes two business days to complete, see below:

Day 1 - Initiate Manual Entry for ACH

Day 2 - Stripe "microtransaction" of $0.01 occurs to verify the account

Day 3 - Stripe will email you requesting you to verify the "microtransaction". You do this by entering the 6 digits of the transaction code in the verification email Stripe sends. The code starts with "SM" followed by 4 more alphanumeric characters, ie SMGUJE or SM4TY6.

There must be a payment method on file to post Gigs and select pros. ACH Stripe fees are lower than CC fees, for more information or assistance, click here to fill out the business support form and we will be glad to assist you.