If a business partner cancels a confirmed Gig within 24 hours of the Gig Start Time, the business may be required to pay fees of up to 50% of the value of the Gig:
If a Business cancels a confirmed Gig within 24 hours before the start time of the Gig, Business may be required and agrees to pay 50% of the Charges of the Gig, including both the Payment for the Pro, Stripe Fee, and the Platform Fee. If more than 24 hours’ notice of cancellation is given, there will be no charge to Business.
If Business instructs the Pro to stop work earlier than the time posted for that Gig, the Business may be required to pay all the Charges associated with the Pro Services received and 50% of the Charges for any time remaining in the Gig. For example, for a Gig which is an 8-hour shift, if Business ends the shift after 4 hours, Business will be charged for the 4 hours the Pro worked, plus 2 hours (50% of the Gig time remaining but not worked).
See our terms for reference here https://www.gigpro.com/terms-and-conditions. If you have any questions, click here to fill out our business support form and we will be glad to assist you.