We are sorry this happened! At Gigpro we have a zero-tolerance policy for Pros who fail to show for a confirmed Gig. If a Pro fails to show their profile rating and completion rate will drop and they will be suspended from the platform for at least 7 days.

If the Pro who confirmed the Gig did not show up or cancel within the app before the Gig start time, then please do the following:

From your phone or PC/laptop, go to app.gigpro.com, login as needed

1. Click the schedule tab in the menu on the left
2. Click the three dots on the top right corner of the Gig to cancel the Gig
3. List the reason as no call & no show
4. Block the Pro if you do not wish to see the Pro's applications anymore

OR

1. Click the three dots next to the Pro's name
2. Click dismiss Pro and select reason as no call no show and add any extra info as needed
3. Block the Pro if you don’t wish to see the Pro's applications anymore

For assistance, click here to fill out our business support form and we will be glad to assist you.