If a Pro cancels a Confirmed Gig within 24 hours of the Gig Start Time, the pro may be suspended from the platform for 7 days or more and have all future confirmed Gigs and applications cancelled.
If a Pro fails to show up for a Gig with no notice the pro may be suspended from the platform for 30 days or more and have all future confirmed Gigs and applications removed.
*If a Pro has never worked a Gig before and they are suspended for NCNS/Call Out, their Profile will stay deactivated until they reach out to support for assistance.*
If you wish to dispute a suspension, you have 72 hours from the time the suspension started to dispute the suspension by filling out the support form in the orange chat bubble below.
See our terms for reference here https://www.gigpro.com/terms-and-conditions. If you have any questions, please fill out our support form in the chat box below and we will be glad to assist you.